I'm wondering if you offer loyalty discounts to customers that are looking to reactivate. Welcome to Adobe Support, how can I help you today?

Hello, I'd be happy to help you today, let me first pull up your account information and access your details. If you need to share sensitive information, such as credit card number, please wait for them to give you steps to share it securely. Mohsin is your support representative today, and is reviewing the chat conversation so far. Let me transfer you to a Customer Care agent who can assist you better.Ĭonnecting you with a specialist as soon as possible. I paid in full for at least 3 years until about a year ago I see online that other people received discounts when they tried to cancel before and were offered a lower price. Is there anything else I can help you with? Not sure but you can keep a check on your website.

USD 52.99/mon is the cost for the CC all apps planĪlso, the promo pricing is only available for the first year I'm sorry but there is no promos running currently Is there a lower price you could offer me? at least temporarily? Thanks I am considering re-activating my CC subscription as I need it for some job applications, but the price seems higher now than when I last had it and I'm not sure I can invest in it while being between jobs. My name is Pooja, I'll be happy to help you. If you need to share sensitive information, such as credit card number, please wait for your agent to give you steps to share it securely. You are now connected to Pooja in Adobe Sales. For a faster resolution, please tell us how we can help you today. We'll connect you with an agent as soon as possible. Your estimated wait time is currently less than one minute Anyway, here's the transcript (this chat is from today) in case it helps anyone! I'd never gotten a discount from them before but thought I'd try after reading of other people's success.Ī bit of background: I had at least 3 or 4 yearly CC subscriptions in the past where I'd paid in full for each, but in August of last year I cancelled it a few days after it renewed (I had an expired credit card in the system then so it didn't charge it) as I wasn't using it a lot because I was using my work's plan. I thought this might be useful for people to refer to when messaging Adobe for discounts. Edit: TLDR - In April 2022, I got a $ 23 USD/month discount by messaging them about my job situation and saying how I've been a pretty loyal customer.

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